Cloud Laundry & New York City
While being nothing short of luxury, New York City lacks one of the conveniences that most other cities have, its laundry! In the early 1900s Mondays were the laundry day, you would see clouds of clothes hanging on lines drying all over town. In the 1940s and 1950s with the introduction of electric dryers, more or less the current pickup and delivery industry was born.
Today New York is home to thousands of laundromats and cleaners. The only thing that has changed in the last 80 years is how we order and pay to get our clothes cleaned. Though many laundromats still force New Yorkers to use coins when it comes to getting a laundry day done, usually it's Sundays.
In a city where looking great is one of the staples of culture, the importance of laundry services and laundromats is not going away anytime soon. We might get to Mars and establish a colony there before any revolution in the way we get our clothes clean in our beautiful city.
How Cloud Laundry Works
Schedule & Pickup
Book your laundry pickup service online (or download 'Cloud Laundry' in app store) and simply select a pickup and delivery window that works with your schedule. Our ninja concierge will drop by on your desired date and time.
Washing
Place your items to be washed in a bag. This includes your undergarments, socks, t-shirts, pants, shorts, sheets, etc (items that don't need to be dry cleaned or pressed). Once we receive your bag, we will measure it and send you an email with confirmation total.
Delivery
We will deliver your clothes washed and neatly folded within 24 hours or even same day. You will receive a text notification of when your concierge is arriving and when delivery is completed.
Frequently Asked Questions
about Wash & Fold service
Wash & Fold
Absolutely not! Not only do we wash your clothes in a separate washer. We will separate your lights and darks into 2 separate washers.
Yes. However, only use strong trash or plastic bags that have a drawstring. Do not include laundry in small shopping bags. We wouldn't want anything to go missing during the transportation process.
Absolutely! Here are some things to help you get started with Cloud Laundry:
- Place an order on our website or app.
- Prepare your laundry ahead of time, separate hang dry from the rest, place it together with laundry.
- Separate dry cleaning from laundry, it belongs in two different bags, tell our driver which one is which, or leave a note inside the bag.
- Don't leave wet towels inside with the colored clothing, they will bleed.
- Empty all pockets, especially lipsticks and pens (we will check for those too)
- Leave your phone on sound for when our driver is coming, you don't want to miss his call or text.
- Don't be afraid to call or text us if you have any questions!
- Use the free time you got from using Cloud Laundry to do something great or to relax and just be happy!
Delivery
We are proud to have the fastest turnaround time of any laundry service in New York City. Picked up by 10 am in the morning you can have your clothes dropped off by 7 pm the same day.
Someone has to be there to hang your laundry to our concierge. It may be your roommate, your doorman, your mom, or you could leave your bag outside your apartment door. However you must have a way to allow our driver inside your building. That could be a security code or intercom system.
While we pride ourselves with the most effective logistics, we still live and operate in New York City. Unfortunately we can't be very specific on the exact time our drivers will arrive. However we will try our best to accommodate your request and to never be late for the time window you chose. Usually it is between 1 and 2 hours long.
Laundry Pricing
Which includes Wash & Fold and Hang Dry services, is our crown jewel, the most perfectly rounded masterpiece. With over a decade of experience of doing washing, drying, folding and packing. We pride ourselves with the fact that we never outsourced laundry to other companies.
Wash & Fold
Bedding
Delivery
Pickup and Delivery
Same Day Laundry
Overnight Service
Ready to experience premium laundry service?
Schedule your first pickup and get $10 off